Frequently Asked Questions

A food supplement is a food product designed to complement a normal diet by providing concentrated nutrients: vitamins, minerals, trace elements, or other substances with a nutritional or physiological effect. These products are sold in various dosage forms: capsules, tablets, sticks, powders, or liquids.

This term refers to "substances extracted from food that have positive effects on health," also known as functional foods. Nutraceuticals lie at the intersection of nutrition and pharmacology.

Herbal medicine is the practice of treating or relieving ailments using plants and natural active ingredients. It draws on thousands of years of tradition and is increasingly validated by modern scientific research.

Women trying to conceive benefit from vitamin B9. Vegans and vegetarians require B12 supplementation. The elderly or those with nutritional deficiencies may benefit from supplements. Anyone wishing to supplement their diet for specific needs can also use them.

No. These products are designed to complement, not replace, a balanced diet. Good nutrition remains the foundation of good health.

It depends on your diet and the season. In winter, for example, vitamin D is often insufficient. The French population also generally lacks omega-3 and DHA, deficiencies that can be corrected with supplements.

Yes, in some cases. Active ingredients can interact with medications or become toxic if the recommended doses are not followed. That's why Phytocea clearly indicates contraindications and potential effects on each product page.

Supplements are not and cannot replace medications and specific treatments. If you have any doubts, consult your doctor.

You can do this, although it's not always recommended. DR-CAPS gastro-resistant capsules preserve the active ingredients as they pass through the stomach; opening them may reduce their effectiveness.

Our formulas are created in-house by our scientific advisory board and remain exclusive to Phytocea. Each formula is the result of in-depth research and in-house nutritional expertise.

Phytocea sources its ingredients and partners with French manufacturers for the packaging of its formulas. We ensure that every step meets our strict quality requirements.

In most cases, yes. However, this is not always the case. Vegan or vegetarian compatibility is indicated on each product page.

Primarily sourced from France, although some ingredients may occasionally be unavailable locally. In all cases, quality is our priority, and we use standardized ingredients.

We are working to minimize our environmental impact and are continuously improving our processes. Our packaging is 98% recyclable and our materials are sustainable.

These are selected microorganisms that promote the maintenance and functions of the gut microbiota. They contribute to optimal digestive balance.

Prebiotics are the “food” for microorganisms: non-digestible substrates that promote the growth of our good gut bacteria.

Symbiotics combine the characteristics of probiotics and prebiotics in a single supplement, for a synergistic effect on your microbiota.

All our formulas are developed based on scientific literature (including systematic reviews and meta-analyses) and nutritional recommendations, for optimal effect.

Our capsules are made from plant-based ingredients: Pullulan or Carrageenan. Formulas requiring protection use high-tech vegetarian capsules made of hydroxypropylmethylcellulose (HPMC).

Yes, our products are listed in the Vidal database and distributed in Phytocea's partner pharmacies.

The reduced rate of 5.5% applies to food products, including food supplements.

Yes. European Directive 2002/46/EC and French Decree 2006-352 define food supplements as "foodstuffs complementary to the normal diet." France grants them a specific food status allowing their sale both in and outside of pharmacies. The DGCCRF (Directorate General for Competition Policy, Consumer Affairs and Fraud Control) oversees their regulation.

These are the messages on packaging or accompanying documents, indicating nutritional or health properties. Regulation 1924/2006 harmonizes these claims at the European level; the EFSA evaluates and validates them.

The EFSA (European Food Safety Authority) is responsible for assessing food safety at European level, including that of food supplements.

By email: contact@phytocea.com. By phone: Monday to Friday, from 9:30 a.m. to 6:00 p.m., at 04 12 10 28 82. You can also use the chat on our website.

Credit cards (Visa, Mastercard, American Express) or PayPal. Payment in 3 interest-free monthly installments is also available, with no minimum purchase required.

In France, delivery to a collection point costs €3 (free for orders over €40). Home delivery costs €4.20 without signature, €8 with signature. International deliveries are calculated by weight.

Orders are processed within 24 business hours of payment. Colissimo deliveries typically take 48 hours after collection by the carrier.

Yes, although delivery times may vary and there is no guarantee of delivery from the carrier depending on the country.

Yes! Use the code WELCOME to benefit from free delivery with no minimum purchase on your first order.